TISCOnline

TISC Privacy Policy  

TISC has a firm commitment to privacy. This document sets out the steps that TISC has taken to comply with the Privacy Act 1988 and the Privacy Amendment Act (Private Sector) Act 2000 and the National Privacy Principles (NPPs) in terms of the collection, use and disclosure of individuals' personal information related to the content and use of this site.

1 Information collected

Information automatically logged
Our Internet Service Provider may make a record of your visit and log any of the following information:
  • your Server address
  • your top level domain name, for example .com, .edu, .gov, .au, .uk etc
  • your IP address (a number unique to the machine through which you are connected to the Internet. This is usually one of your service provider's machines.)
  • the date and time of your visit to our site
  • the pages accessed and the documents downloaded
  • the previous site visited
  • the type of browser you are using and your operating system

This information is used for website and system administration, including monitoring for security breaches; for the enhancement of our website to better meet users' needs or for research and development.

Email address
Your email address will only be recorded if you send a message via email or if you provide it to us as part of the registration or application processes. It will only be used for the purpose for which you have provided it and will not be added to any mailing lists without your prior consent. Email messages may be monitored by our website support staff for system troubleshooting and maintenance purposes. If you do not want your email address recorded and you wish to correspond with TISC you can send postal mail to the address below.

Security information
While the Internet is an insecure medium and users should be aware that there are inherent risks in transmitting information across the Internet, TISC endeavours at all times to provide a high level of security over all data and activities on this site. Any private information that you enter is encrypted by Secure Sockets Layer (SSL) Technology. Our SSL technology is the current industry standard. All personal information we collect is stored and protected against unauthorised access on databases that are protected from the Internet by secure firewalls. For added security, credit card facilities on our site are provided by the Department of Industry and Resources, which operates a highly secure payment gateway that has undergone a high degree of audit, security and accountability reviews. Credit card information that you enter is never stored at TISC. Instead, credit cards are validated in real time with the banks and the funds settled in real time.

Cookies
A cookie is a small file that is sent to your browser from our webserver and stored on your computer. It assigns a unique identification number to your computer and helps us deliver content specific to your interest. Cookies may also be used for authentication purposes and to improve security during your session online. They are also necessary to keep track of your folder and contents. This site uses 'per session' cookies that will persist until your session is ended. No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so.

If your browser is set to disable all cookies then the section of our website for browsing courses, registering or applying online will not be useable.

Registration
This site operates a voluntary registration process that allows you to sign up to the registered users only features of the site. During the registration process we ask for your name, address, email address and other demographic personal information. Not all the fields are mandatory. To ensure that nobody else can use your identity you will be allocated a username and asked to create a password. At any time you can opt out of being a registered user by contacting info@tisc.edu.au or writing to the address below. Note that you must be registered in order to apply for university online.

Applying online for university
When you apply for university online we need to know certain information about you. This includes
  • Contact details such as name, address, telephone number(s)
  • Date of birth
  • Citizenship/residency status
  • Qualifications held (including incomplete study) including university, Year 12, STAT and WAUFP results
  • Other demographic data relating to your country of origin, to assist universities with enrolments and/or special programs.
The information we collect as part of the online application process enables TISC and member universities to assess in a reliable, valid and equitable manner an application from you for a university place and facilitates research into matters relating to secondary and higher education. To assist member universities with enrolments and/or special programs, and as required by various government departments from time to time, TISC will also collect information such as languages spoken at home, place of birth, ethnicity and parental educational attainment. Western Australian Year 12 information is used by TISC to calculate Australian Tertiary Admission Rank (ATARs).

Most of the information we collect is obtained directly from you. However, we will endeavour to collect any Australian Year 12 results, Australian university results, current year International Baccalaureate or New Zealand Universities National Certificate of Educational Achievement (NCEA) results, Cambridge International Examinations results from 2003 and STAT results direct from the institution concerned or a results database. If you are a Year 12 Western Australian student then your personal details are provided to TISC by the School Curriculum and Standards Authority (formerly the Curriculum Council).

If you fail to provide us with information that we request it may delay consideration of your application for university or jeopardise your chance of gaining a place.

TISC handles personal information relating to individuals who are under the age of eighteen. It is the view of TISC that this information is private to the person concerned and it will not be disclosed to other individuals or bodies, including an individual's parents, except as provided for in this policy, without the express approval of the individual concerned.

External links
This site contains links to other sites. TISC is not responsible for the privacy practices or the content of such websites.

2 Disclosure of personal information

The information we hold about you may be disclosed to a number of other organisations in the course of our business. These may include:
  • Member Universities
  • Australian Tertiary Admission Centres
  • Educational Institutions attended by you, or examining bodies whose examinations you have sat
  • State Government Education Authorities
  • Commonwealth Department of Education, Employment and Workplace Relations (DEEWR) or Department of Industry, Innovation, Science, Research and Tertiary Education (DIISRTE) or their successors
  • Mailing Houses to whom TISC contracts despatch of correspondence

Personal information about you will not be disclosed to third parties unless:
  • you have authorised its release
  • TISC is required by law or legal action to provide the information
  • disclosure is necessary to prevent or lessen a serious or imminent threat to your life or health or that of another person.

3 Data quality/access

Under the terms of the Privacy Act 1988 and the Privacy Amendment Act (Private Sector) Act 2000 you may access the personal information about you held by us, subject to exemptions in some circumstances under the Act. You may make such a request in writing to the Executive Officer of TISC at 100 Royal Street, EAST PERTH WA 6004. You will be advised of the outcome of your request within fourteen days of its receipt.

TISC will always try to maintain accurate, complete and up-to-date information. If you think that the personal information held by TISC about you requires changing please use the Change Details link to change your address, telephone or email details. For other changes download the Application Changes Form and post it to TISC at the address below with supporting documentation if necessary.

4 Contact details

If you have any questions about this privacy statement, the practices of this site or dealings with this site you should contact:

Executive Officer
TISC
100 Royal Street
EAST PERTH WA 6004
AUSTRALIA

If you require further information about the Privacy Act contact the Office of the Australian Information Commissioner.